Coaching to Support Kidney Care Choices

Patient health coaching is a collaborative approach that can assist patients with gaining the knowledge, skills and confidence to take an active role in their healthcare decisions. Patient health coaches use a "We're in this Together" approach when working with patients on healthcare decisions that can improve lifestyle choices while taking into consideration what's important to them.

Patient health coaching is a collaborative approach to care that informs, engages and activates patients to take an active role in managing their health. By bridging the communication gap between the patient and the renal care team, patient health coaches can help dialysis facilities improve patient engagement in their care, leading to healthier patients with better outcomes.

Patient Health Coach Kick-Off Slides; Recording 

Title: Coaching Fundamentals Module
Duration: 49 Minutes 
Summary: The Coaching Fundamentals Module provides a patient - centered care approach to educating patients using effective communication strategies and active listening techniques while promoting self-management skills. In this module you will learn shared decision making strategies to empower patients with the knowledge to manage their kidney disease by presenting new ideas and encouraging patients to take an active role in the healthcare decision making process. You will also learn how patient health coaches can be effective at building patient relationships and trust to help bridge the communication gap and understand the importance of keeping patient health information confidential.

Slides; Recording; Post-Assessment

Title: Home Dialysis as a Treatment Option Module
Duration: 40 Minutes
Summary: The Home Dialysis as a Treatment Option Module is part of the Coaching to support kidney care choices professional training series designed to provide dialysis facility staff with the educational resources and tools to discuss home modality options with interested patients. This training course will provide an overview of kidney care choices such as Peritoneal Dialysis including CAPD and CCPD (Continuous Ambulatory PD and Continuous Cycling PD), Home Hemodialysis including Nocturnal Hemodialysis. At the completion of this module, the learner will be able to describe the two types of home dialysis and identify the benefits and considerations of home dialysis options while expanding skills, sharing knowledge and empowering patients to take an active role in their healthcare decisions.

Slides; Recording; Post-Assessment

Home Dialysis Toolkit Resources:

Kidney Failure - What are my treatment choices? Flyer PDF
Consider Your Dialysis Choices - Choosing the Right Option for You! Brochure - English PDF
Consider Your Dialysis Choices - Choosing the Right Option for You! Brochure - Spanish PDF
Know The Facts About Home Dialysis Choices Booklet - English PDF
Know The Facts About Home Dialysis Choices Booklet - Spanish PDF
Home Modality Decision Matrix Tool PDF

Title: Transplant as a Treatment Option Module
Duration: 52 Minutes
Summary: The Transplant as a Treatment Option Module is part of the coaching to support kidney care choices professional training series designed to provide dialysis facility staff with the educational resources and tools to discuss transplant as a treatment options with interested patients. In this module you will learn how to apply your knowledge as a Patient Health Coach when educating about kidney transplant, while expanding your skills. The module will prepare you on how to assist kidney patients through barriers of the transplant process, and your role at each step. You will also learn how to utilize resources from the Kidney Transplant Toolkit for patient education, by assessing educational needs. At the completion of this module, the learner will be able to identify the benefits and considerations of kidney transplant that will assist you on sharing knowledge and empowering patients to take an active role in their healthcare decisions.

Slides; Recording; Post-Assessment

Transplant Toolkit Resources:

Transplant: Get the Facts (English | Spanish
Is Kidney Transplant Right for Me? Booklet 
Your Life Your Choice Patient Stories
South Atlantic Area Kidney Transplant Referral Guide 

Title: Coaching to Support Kidney Care Choices Vascular Access Planning Module 
Duration: 45 Minutes
Summary: The Vascular Access Planning module is part of the kidney care choices professional training series designed to provide dialysis facility staff with the educational resources and tools to discuss Vascular Access Planning options with interested patients. In this module, you will learn how to apply your knowledge as a Patient health Coach when educating about Vascular Access Planning. The module will prepare you on how to assist kidney patients through steps of the vascular access planning process and your roll at each each of the process. You will learn how to utilize resources from the Vascular Access Planning Toolkit for patient education. At the completion of this module, the learner will be able to identify the benefits and considerations in Vascular Access Planning which will assist you in sharing knowledge and empowering patients to rake an active role in their decisions.

Slides; Recording; Post-Assessment 

Vascular Access Planning Resources:

Vascular Access Planning for Professionals PDF
Lifeline for a Lifetime PDF 
Questions and Concerns about Permanent Access PDF 
Vascular Access Red Yellow Green Poster 
Look Listen and Feel Poster 

 

Patient Engagement Learning Modules 

 

Title: Incorporating Patients into Quality Assurance Performance Improvement Activities

Duration: 35 Minutes 

QAPI is a data-driven, proactive approach to improving the quality of life, care, and services for patients. The QAPI is led by interdisciplinary care team members including the medical director, dietitian, nephrologist, registered nurse, social worker and other special project leads. Patients add a unique skill set and perspectives that staff members cannot; they are the subject matter experts of your facility and they provide feedback that you may not otherwise have access to. Including patients can provide the missing link to influence your daily work in quality improvement and is a collaborative approach that enables patients to take an active role in their healthcare decisions.

Slides; Recording; Post-Assessment 

Title: Establishing Patient Supportive Programs

Duration: 42 Minutes 

Patient-centered support comes in several different ways, including traditional Support Groups and Peer Mentorship programs. Implementing these patient-centered activities in your facility offers many benefits, including strengthened patient and provider relationships, improved patient quality of life, and improved clinical outcomes at the facility to name a few. At the completion of this module you will be able to describe different types of support programs and provide support for staff, patients and family members to create a group. You will also be able to describe how Peer Mentoring support can be effective, and share with others how creating and supporting mentor programs and groups can be an effective tool to improve quality and patient experience of care.

Slides; Recording; Post-Assessment 

Group of Hands

Home Dialysis: Coaching Fundamentals, Home Dialysis as a Treatment Option  
Michelle Lewis
mlewis@nw6.esrd.net
919-463-4510

BSI/LTC: Vascular Access Planning 
Loretta Ezell
Lezell@nw6.esrd.net
919-463-4507

Transplant: Transplant as a Treatment Option 
Alex Cruz
acruz@nw6.esrd.net
919-463-4506