Winter Storms
Ice and Freezing Rain

Emergency Preparedness Checklist

Be Prepared. Be Safe.
Are YOU Ready?

Satellite View of a Hurricane

Floods and Road Closures

In an Emergency, the Network is required by the Centers for Medicare & Medicaid Services to:

• Work with Federal, State and local government agencies as needed to assist with
patient safety and ensure dialysis facilities are prioritized to be open,
• Assist with, track and report patient access to treatment, and
• Report and publish the status of facility operations during emergency events

Link to Emergency Updates

Listed below are links to resources and organizations to help facility staff, patients, care partners and family members prepare for emergencies.


Emergency Preparedness for Patients

  • Preparing for Emergencies: A Guide for People on Dialysis (EnglishSpanish)
  • KCER 3-day Emergency Diet Guidelines (English, Spanish)
  • General Patient Preparedness Tip Sheet   PDF
  • KCER Patient ID Card Template PDF
  • KCER: Save a Life PDF  

Emergency Preparedness for Facilities

  • KCER Kidney Care in Emergencies - Community Consideration Pamphlet 

Patient Dialysis Facility Organization Hotline

Home Dialysis Patient Hotline 

Patient Hotlines and Information

Other Resources:

SAMHSA-Disaster Distress helpline 1-800-985-5990
American Kidney Fund- providing emergency financial grants 1-800-795-3226

Extreme Heat: 


Winter Storm: 

Video: Emergency Preparedness for Dialysis Patients
This eight minute video has tips and information to make sure that you are prepared for an emergency. (Or watch in Русский (Russian), Créole Haïtien (Haitian Creole), Español (Spanish), 한국어 (Korean), 中文 (Standard Chinese)

Network Emergency Coordinators:

Shannon Wright
Executive Director
(919) 463-4512
Toll-Free Patient Line: (800) 524-7139

Michelle Lewis
Quality Improvement Data Coordinator