Network Patient Services staff members are available to provide technical assistance and to assist you in meeting your patients' needs when it comes to Patient Engagement and person centered care, communication issues, depression screening, dialysis travel, access to care, complaints and grievances and MORE!

Patient Access to Care:

Access to Care, Involuntary Discharge or Transfer
Grievance Policy

Patient Engagement:

New ESRD Patient Orientation Packet (NEPOP)
Peer Mentoring
Patient Advisory Committee (PAC)
Patient Subject Matter Experts (SMEs)



Hand Dialing Phone

Patient Services Department

Chanell McCain, MSW
Patient Services Director